1. Introduction

Tennex Academy (operated by Logan Seeberger) is committed to protecting your privacy and complying with data protection laws, including the EU General Data Protection Regulation (GDPR), the Swiss Federal Act on Data Protection (nFADP), and other applicable regulations.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (tennexacademy.com), enroll in a course, or interact with our services.

2. Data We Collect

We collect personal data that you voluntarily provide to us, as well as data collected automatically through your use of our services:

• Identity Data: First name, last name

• Contact Data: Email address, billing address

• Payment Data: Processed securely by Stripe. We do not store or have access to your full payment details.

• Usage Data: Information on how you use our website and courses

• Technical Data: IP address, browser type, time zone, device information

3. How We Use Your Data

We use your personal data for the following purposes:

• To process your course purchases

• To deliver course access and consulting services

• To send transactional and administrative communications

• To offer customer support

• To improve our services and website performance

• To comply with legal, tax, and accounting obligations

4. Legal Basis for Processing (GDPR)

Our lawful bases for processing your data include:

• Your consent (for optional communications)

• Performance of a contract (course purchases)

• Compliance with legal obligations

• Our legitimate interests (e.g., improving services)

5. Third-Party Services

We use third-party service providers to operate efficiently:

• Stripe – Payment processing (https://stripe.com/privacy)

• Calendly – Scheduling consulting calls (https://calendly.com/privacy)

• Make.com – Automation of workflows (https://www.make.com/en/privacy-policy)

• Google Analytics – Website usage tracking

• Email Providers – Transactional emails

All third-party services are GDPR/nFADP-compliant and handle your data according to their respective privacy policies.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. All data is transmitted over encrypted channels (SSL) and stored on secure servers.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes stated above, comply with legal obligations, and resolve disputes. You may request deletion at any time unless retention is required by law.

8. Your Rights

You have the right to:

• Access your data

• Correct inaccurate data

• Request deletion

• Object to processing

• Withdraw consent

• File a complaint with a data protection authority

9. International Transfers

Some of our service providers are located outside Switzerland or the EU. In such cases, we ensure appropriate safeguards (such as standard contractual clauses) are in place to protect your data.

10. Contact Us

If you have questions or requests regarding your data, contact: Logan Seeberger
Founder, Tennex Academy
Email: logan@tennexacademy.com